Delete Account / Data Removal — Pretty Saheli

Effective Date: September 27, 2025

1. Purpose

At Himara Services Pvt Ltd, we respect your right to privacy. This policy explains how you can request the deletion of your account and personal data from the Pretty Saheli app.

2. Scope

This policy applies to all users of Pretty Saheli, including customers and beauticians/service providers.

3. Information Deleted

• User profile details (name, email, phone, address, profile photo)
• Booking history and preferences
• Payment information stored in our system (excluding third-party gateway logs)
• Any messages or communications within the app

4. How to Request Deletion

You can request account deletion by contacting us via email or phone. Include the following in your request:

• Full name registered in the app
• Email address and phone number linked to the account
• Request statement: “Please delete my Pretty Saheli account and all associated data.”

5. Process

• We will acknowledge your request within 48 hours.
• Account and personal data will be deleted from our systems within 7–14 days, depending on legal or contractual obligations.
• Some data may remain in backup archives for a limited period due to legal requirements but will not be used for any active processing.

6. Contact Information

Once deletion is complete, we will send a confirmation email to you.